Troubleshooting

Fix Common Setup Issues
Without Guesswork

Follow quick checks first, then escalate with the right details if needed.

Article-based help

Open the exact issue as an article

Each issue now opens as a proper help article with clear actions and related guides, instead of staying as a static list.

Request support help

WordPress Site Not Verifying

4 min read

Work through the common reasons a WordPress site stays pending or fails verification.

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Next.js Connection Stuck in Pending

4 min read

Check the adapter, environment, and workspace mapping when a Next.js site will not move past pending status.

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Sync Appears Inconsistent

3 min read

Handle cases where connection health or sync results appear unstable across checks or environments.

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Launch Readiness Blocked

3 min read

Decide when to escalate instead of pushing forward with unresolved risks or unclear ownership.

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When to escalate

Escalate when checks fail twice or launch is blocked. Include workspace name, environment, timestamp, and screenshots.

Contact support team